Privacy Policy

This privacy policy aims to inform users of the ITS Chrono website about how their personal data is collected, used, and protected. ITS Chrono is committed to ensuring a high level of personal data protection in accordance with the General Data Protection Regulation (GDPR).

Table of contents

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Data Controller

Personal data collected on this site is processed by:

ITS IDENTIFICATION TIMING SYSTEM
4 rue de l'Industrie – Zone de Clusey
25620 Mamirolle – France

📧 contact@itschrono.com

Data Collected

In the course of using this site, the following data may be collected.

Data submitted via forms

  • first and last name;
  • email address;
  • phone number;
  • company or organization;
  • message content.

Automatically collected data

  • IP address;
  • browsing data;
  • browser type;
  • pages visited;
  • visit duration;
  • technical information regarding the device used.

Purposes of collection

Data is collected for the following purposes:

  • responding to requests sent via contact forms;
  • managing sales follow-ups for inquiries;
  • sending information regarding products and services offered by ITS Chrono;
  • improving user experience;
  • analyzing site traffic and performance;
  • ensuring the security and proper functioning of the site.

Legal basis for processing

Processing activities are based on:

  • user consent (forms, newsletter, and cookies);
  • ITS Chrono's legitimate interest in the continuous improvement of its services;
  • compliance with applicable legal and regulatory obligations.

Retention period

Data is kept for a limited period:

  • contact details: 3 years maximum after the last interaction;
  • data related to sales inquiries: 3 years maximum;
  • browsing and statistical data: 13 months maximum;
  • cookie-related data: in accordance with applicable regulations.

Data recipients

The data collected is intended solely for ITS Chrono and the service providers necessary for the site's operation.

It may be processed via the following services:

  • Webflow (site hosting and management);
  • Shopify (product catalog and e-commerce feature management);
  • Cloudflare (site security and performance);
  • audience analytics and performance measurement tools;
  • form and communication management services.

These service providers may process certain data outside the European Union, particularly in the United States.

ITS Chrono ensures that such processing is carried out in compliance with the safeguards required by current regulations.

Cookies

The site uses cookies to:

  • ensure the site functions correctly;
  • enable features provided by Shopify;
  • measure audience and performance;
  • improve user experience;
  • secure the services offered.

During their first visit, users can accept or decline non-essential cookies via the consent management banner.

Preferences can be modified at any time.

Data security

ITS Chrono implements appropriate technical and organizational measures to protect personal data against:

  • loss;
  • unauthorized access;
  • disclosure;
  • alteration;
  • accidental or unlawful destruction.

Despite these measures, no data transmission or storage system can guarantee absolute security.

User rights

In accordance with the GDPR, you have the following rights:

  • right of access;
  • right to rectification;
  • right to erasure;
  • right to object;
  • right to restrict processing;
  • right to data portability.

You may exercise your rights at any time by contacting:

📧 contact@itschrono.com

Complaints

If you believe your rights have not been respected, you may file a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL).

👉 https://www.cnil.fr

Update

This privacy policy may be updated at any time to ensure compliance with legislative, regulatory, or technical changes.

The latest version in effect is the one published on this site.